Where's the love?
Seems today that nobody has a heart anymore. Or more specifically…no company seems to care about the welfare of their customers.
What’s really pissed me off today is that some friends of mine received a letter of termination for their rental agreement. They’ve been in this house for 6 months and according to them, they've been well ahead with their rent for 5 of those months. This, it would seem, counts for absolutely nothing in the age of computerized account managers.
The second they slipped behind in their rent and knew that they would be behind, they rang the real estate to let them know. Thinking, I guess, that this would be ok. Surely the real estate agent can understand that a young family with a new baby will encounter a ‘rough patch’ financially. Surely the agent would understand and cut them a little slack? The short answer? No.
After speaking with the agent who demanded their last pennies be put towards the rent to stop him sending out a termination notice, they went ahead and did just that. They put all of their remaining money for food and bills into the rent and rang the agent to let him know. You think this would be ok? Obviously not.
Two days later they received the termination notice in the mail with a friendly phone call explaining that ‘oh it’s just a formality to cover our ass legally’. How does go and get f#@!”*#(d sound?
As a result, this young family will now have this notice on their permanent rental record which will most likely prevent them from gaining easy access to rental properties in future. Thanks guys. What big hearts you have. All the better to eat you with.
This is not just common practice in real estate but also in telecommunications, electricity and any other creditor you could think of. The world is now being run by accountants and they seem to think that because they’re so great with money that everybody else should be too.
My friends are not from a low socio-economic background. They’ve never had problems with bills before. They don’t live a lavish lifestyle and squander their resources on frivolous indulgences. Why has this happened?
If it were even 10 years ago somebody would have cared. Their estate agent or landlord would have said ‘oh that’s ok as long as you bring it up to date when you can’ or ‘is there anything we can do to help?’ No longer are your service providers here to help my friends. They want to provide as little service as possible for the maximum profit that can be squeezed out of their customers. That’s business for you.
In the great school of capitalism that’s what we’re taught. Sell the cheapest product you can find for the most inflated profit you can get and congratulations! You will become Mr. Monopoly.
So I propose a month where we all tell big business to get stuffed and we don’t pay our bills to show them how much they need us more than we need them. They can’t possibly disconnect all of us at once now can they?
Or can they?
What’s really pissed me off today is that some friends of mine received a letter of termination for their rental agreement. They’ve been in this house for 6 months and according to them, they've been well ahead with their rent for 5 of those months. This, it would seem, counts for absolutely nothing in the age of computerized account managers.
The second they slipped behind in their rent and knew that they would be behind, they rang the real estate to let them know. Thinking, I guess, that this would be ok. Surely the real estate agent can understand that a young family with a new baby will encounter a ‘rough patch’ financially. Surely the agent would understand and cut them a little slack? The short answer? No.
After speaking with the agent who demanded their last pennies be put towards the rent to stop him sending out a termination notice, they went ahead and did just that. They put all of their remaining money for food and bills into the rent and rang the agent to let him know. You think this would be ok? Obviously not.
Two days later they received the termination notice in the mail with a friendly phone call explaining that ‘oh it’s just a formality to cover our ass legally’. How does go and get f#@!”*#(d sound?
As a result, this young family will now have this notice on their permanent rental record which will most likely prevent them from gaining easy access to rental properties in future. Thanks guys. What big hearts you have. All the better to eat you with.
This is not just common practice in real estate but also in telecommunications, electricity and any other creditor you could think of. The world is now being run by accountants and they seem to think that because they’re so great with money that everybody else should be too.
My friends are not from a low socio-economic background. They’ve never had problems with bills before. They don’t live a lavish lifestyle and squander their resources on frivolous indulgences. Why has this happened?
If it were even 10 years ago somebody would have cared. Their estate agent or landlord would have said ‘oh that’s ok as long as you bring it up to date when you can’ or ‘is there anything we can do to help?’ No longer are your service providers here to help my friends. They want to provide as little service as possible for the maximum profit that can be squeezed out of their customers. That’s business for you.
In the great school of capitalism that’s what we’re taught. Sell the cheapest product you can find for the most inflated profit you can get and congratulations! You will become Mr. Monopoly.
So I propose a month where we all tell big business to get stuffed and we don’t pay our bills to show them how much they need us more than we need them. They can’t possibly disconnect all of us at once now can they?
Or can they?
